Orange County Trust Company Online Customer Survey

In an effort to serve you more efficiently, we would appreciate it if you would take a few minutes to answer these survey questions. Thank you.

 

* required fields

Please Answer the Following Questions

Name:
City/State: *
Age as of January 1, 2014: *
Phone/Cell:
1.Do you consider Orange County Trust Company to be a financial resource you can use for your:YesNo
Personal Needs?
Business Needs?
2.When you visit Orange County Trust, do you transact any business other than deposits, withdrawals, or transfers?YesNo
If yes, what other transactions do you make?
3.Whether you are banking with us, or elsewhere:YesNo
Do you use online banking?
Do you use mobile banking?
4.Do you utilize products or services at other financial institutions that are currently unavailable at Orange County Trust? YesNo
If yes, what are some of those products and services?
5.If all daily banking transactions were conducted online, by phone or mobile device, and at ATMs, while account/loan applications, consultations, and customer service issues were handled in person at your local branch, would that affect your choice of banks?YesNo
6.Did you know Orange County Trust operates a Trust Department that can provide you with resources concerning trust & estate planning, investment management**, charitable giving, and special needs planning?YesNo
7.Do you have, or do you anticipate having, a need for the services offered by the Trust Department?YesNo
8.What steps can Orange County Trust take to improve your banking experience?
9.Would you recommend Orange County Trust to a friend or colleague?YesNo
If no, why?
If yes, we appreciate your recommendation!

And, thanks again for completing this survey. Your responses, including your contact information, if you choose to provide it, will remain confidential.

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**Trusts, securities, and insurance products are not FDIC insured or insured by any Federal Government entity. Not bank guaranteed. Not a deposit. May lose value.